Privacy Policy

1. Introduction

SunByte ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our lead generation services and website.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us, including:

• Name and contact information (email, phone, address)
• Company information and job title
• Business requirements and preferences
• Payment and billing information
• Communication preferences

2.2 Automatically Collected Information

When you visit our website or use our services, we automatically collect:

• IP address and device information
• Browser type and version
• Operating system information
• Website usage data and analytics
• Cookies and similar tracking technologies

2.3 Lead Data

In providing our lead generation services, we collect and process:

• Prospect contact information
• Demographic and behavioral data
• Interest and engagement metrics
• Social media and online activity data

3. How We Use Your Information

We use the collected information for the following purposes:

• Providing and improving our lead generation services
• Processing payments and managing accounts
• Communicating with clients about services and updates
• Analyzing service performance and user behavior
• Ensuring compliance with legal obligations
• Protecting against fraud and security threats

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

• With Clients: Lead information is shared with clients who have contracted our services
• Service Providers: Third-party vendors who assist in service delivery
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with mergers, acquisitions, or asset sales

We do not sell personal information to third parties for marketing purposes.

5. Data Security

We implement appropriate technical and organizational measures to protect your information:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Employee training on data protection
• Incident response and breach notification procedures

6. Data Retention

We retain personal information for as long as necessary to:

• Provide our services effectively
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Maintain business records as required

Lead data is typically retained for 24 months unless otherwise specified in client agreements.

7. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request information about personal data we hold
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of personal data
• Portability: Request transfer of data to another service
• Objection: Object to certain processing activities
• Restriction: Request limitation of processing

8. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and user behavior
• Improve service functionality and performance
• Deliver targeted advertising and content

You can control cookie settings through your browser preferences.

9. Third-Party Links and Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any information.

10. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware of such collection, we will take steps to delete the information promptly.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during international transfers.

12. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know, delete, and opt-out of the sale of personal information. We do not sell personal information as defined by the CCPA.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes via email or website notice.

14. Contact Information

For questions about this Privacy Policy or to exercise your rights, please contact: